L TROUBLESHOOTING > 3. TROUBLE CODE
L-72
d-Color MF4003/MF3303
Procedure
1. Turn OFF the main power switch and unplug the power cord. Connect the power cord after 15 sec. or more, and turn ON the main power
switch.
2. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function.
3. Select [System 1] -> [Initialization] -> [Clear All Data] and perform the function.
4. Update the firmware.
5. Perform the self-diagnostic function.
6. Replace CPUB.
7. Replace BASEB.
3.19.9CE301, CE302, CE303, CE304, CE305
Contents
Trouble type • CE301: Referring incorrect memory
• CE302: Incorrect command
• CE303: Finished due to error inside Qt library
• CE304: Finished due to error outside Qt library
• CE305: Program forced to stop
Rank C
Trouble detection condition Error occurred with the process inside the MFP controller.
Trouble isolation -
Relevant electrical parts • CPU board (CPUB)
• Base board (BASEB)
Procedure
1. Check the connectors on BASEB for proper connection and correct as necessary.
2. Acquire the debug logs in [Service Mode] -> [Debug Settings] and analyze them.
3.19.10CED01
Contents
Trouble type CED01: The authentication application information does not exist in the storage in the enhanced server
authentication state.
Rank C
Trouble detection condition With “Enhanced Server Authentication” set, no authentication application registration information is found in the
storage.
Trouble isolation -
Relevant electrical parts • Storage board (STRGB)
• CPU board (CPUB)
• Base board (BASEB)
Procedure
1. Turn OFF and ON the main power switch.
2. Check STRGB for proper installation and correct as necessary.
3. Check CPUB for proper installation and correct as necessary.
4. Select [Service Mode] -> [State Confirmation] -> [Memory/Storage Adjustment] -> [Format] -> [Logical Format] and perform the function.
5. Replace STRGB.
6.
If the above actions do not solve the problem, contact OLI.
3.19.11CEEE1, CEEE3
Contents
Trouble type • CEEE1: CPU board (MSC) malfunction
• CEEE3: Base board (ENG) malfunction
Rank • CEEE1: C
• CEEE3: A
Trouble detection condition • CEEE1: CPU board is faulty.
• CEEE3: Base board is faulty.
Trouble isolation -
Relevant electrical parts • CPU board (CPUB)
• Base board (BASEB)
Procedure
1. Check the connectors on BASEB for proper connection and correct as necessary.
2. Replace CPUB.
3. Replace BASEB.
3.19.12CEEE2
Contents
Trouble type CEEE2: Scanner section malfunction
Rank A