d-Color MF4003/MF3303
L TROUBLESHOOTING > 6. ERROR CODE FOR THE INTERNET ISW
L-86
Error code Description Countermeasure
• Error reply code for the PORT
command.
0x00006### FTP error
• Error reply code for the PASV
command.
• Check to see if the FTP server operates normally.
• Set the PASV mode to “OFF”, and try it again.
0x00007### FTP error
• Error reply code for the RETR
command.
• Check to see if the FTP server operates normally.
• Wait for about 30 minutes and try it again.
6.30x1#
Error code Description Countermeasure
0x10000100 • It cannot be accepted because of the
job currently being executed.
• ISW being executed by other
method.
Wait for the current job to be completed and try it again.
0x10000101 It cannot be accepted because the power
key is OFF.
Turn power key ON and try it again.
0x10000102 The Internet ISW is already being
executed.
Wait for the current Internet ISW to be completed.
0x10000103 It failed to prohibit the job. (It failed to lock
the operation.)
-> It failed to lock the job because the
operation is already locked with PSWC,
etc.
• Check if [Service Mode] -> [Machine Update Setting] -> [Internet ISW] ->
[Internet ISW Set] is set to “ON”.
• If the above process does not solve the problem, inform the
corresponding error code to the Olivetti.
0x10000104 There is no space for firmware data to be
downloaded.
0x10000106 Check sum error
0x10000107 File access error
• The file downloaded has an error.
• The header of the file which has
been read has an error.
• The size of the file to be downloaded
is too large.
• When it is identified to be the
different type of firmware.
Check to see if the downloaded firmware is of the correct type.
0x10000108 The area firmware is stored is destroyed,
and another ISW is necessary.
Wait until ISW is automatically executed on MFP side.
6.40x2#
Error code Description Countermeasure
0x20000000 The temporary error when running the
subset
• When starting the Internet ISW in a
normal program, the rebooting will
start and the Internet ISW will be
executed with the subset program.
During the process by the subset
program, it has to be in the “Failed”
status unless the Internet ISW is
successfully conducted. This code is
used temporarily to make it in error
status.
Wait until ISW is automatically executed on MFP side.