d-Color MF4003/MF3303
L TROUBLESHOOTING > 3. TROUBLE CODE
L-60
Trouble detection condition When using the authentication device, authentication data is not to meet the specifications.
Trouble isolation -
Relevant electrical parts • CPU board (CPUB)
• Base board (BASEB)
• Authentication unit
Procedure
1. Check the USB cable for proper connection. Reconnect the USB cable as necessary.
2. Check CPUB for proper installation and correct as necessary.
3. Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch.
3.17.11CC212
Contents
Trouble type CC212: User validation error
Rank C
Trouble detection condition • An error occurred while validating the user authentication information.
• The loadable device driver is not successfully installed.
Trouble isolation -
Relevant electrical parts • CPU board (CPUB)
• Base board (BASEB)
• Authentication unit
Procedure
1. When this trouble code is generated after installing the loadable device driver, check to see if there is any file other than loadable device
driver in USB memory used. If there is any file, reinstall the loadable device driver.
2. Check the USB cable for proper connection. Reconnect the USB cable as necessary.
3. Check CPUB for proper installation and correct as necessary.
4. Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch.
5. Re-register the user authentication information.
6. Replace the authentication unit.
3.17.12CC213
Contents
Trouble type CC213: User registration error/Card information setting error
Rank C
Trouble detection condition • IC card advanced settings data is not correct when starting-up the authentication device.
• Authentication information data is not correct when starting-up the authentication device.
• IC card advanced settings data is not correct when setting the IC card advanced settings.
• Authentication information data is not correct when setting the IC card advanced settings.
• IC card advanced settings data is not correct when registering the authentication information.
• Authentication information data is not correct when registering the authentication information.
• IC card advanced settings data is not correct when editing the authentication information.
• Authentication information data is not correct when editing the authentication information.
Trouble isolation -
Relevant electrical parts • CPU board (CPUB)
• Base board (BASEB)
• Authentication unit
Procedure
1. Check the USB cable for proper connection. Reconnect the USB cable as necessary.
2. Check CPUB for proper installation and correct as necessary.
3. Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch.
4. Reset the authentication settings. (card type, IC card advanced settings, and etc.)
5. Re-register the user authentication information.
3.17.13CC214
Contents
Trouble type CC214: User information deletion error
Rank C
Trouble detection condition The deletion of the user information is uncompleted.
Trouble isolation -
Relevant electrical parts • CPU board (CPUB)
• Base board (BASEB)
• Authentication unit
Procedure
1. Check the USB cable for proper connection. Reconnect the USB cable as necessary.
2. Check CPUB for proper installation and correct as necessary.
3. Turn OFF the main power switch, wait for 10 sec. or more, and turn ON the main power switch.
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