09/03
2-199
DC 3535/2240/1632, WC M24
9-413
Status Indicator RAPs
Initial issue
9-413 Toner Cartridge (K) Near Empty
The Black Toner Cartridge is nearly empty. This fault requires service only if the message
appears before the Toner Cartridge is depleted.
NOTE: Continuous running of high density prints can temporarily deplete the toner supply.
Initial Actions
• Ensure that there is toner and the toner is evenly distributed in the cartridge (K).
• Check the ATC Sensor (K) for blockage or contaminants.
• Check the drive system from the Main Drive Motor to the Developer Housing (K) for dam-
age.
Procedure
Enter dC330 [009-004] and press Start. The Toner Dispense Motor (K) energizes (PL 6.1).
YN
Go to Figure 1. There is +24 VDC from P/J533-A8 to GND.
YN
Go to the +24 VDC Wirenets (Figure 2) and troubleshoot the problem.
There is +24 VDC from P/J533-A7 to GND.
YN
Check the wires from P/J533 to P/J230 for an open circuit. If the wires are OK,
replace the Cyan Toner Dispense Motor (PL 6.1).
Enter dC330 [009-003]. The voltage from P/J533-A7 to GND drops to less than 1
VDC.
YN
Replace the MCU PWB (PL 13.1). If the problem continues, replace the I/F PWB (PL
9.1).
Check the wires from P/J533 to P/J230 for an open circuit. If the wires are OK, replace the
Cyan Toner Dispense Motor (PL 6.1).
The machine is a DC3535.
YN
Enter dC330. Stack the codes [004-004, Main Motor] and [009-013, Dev. Clutch (K)] and
press Start. The Black Developer Assy. energizes (PL 1.1).
YN
Go to Figure 2. Check the circuit of the Developer Clutch (K) (PL 1.2).
Refer to BSD 4.1 (Figure 1) Check the mechanical drive to the Clutch.
Check ADJ 9.3. The ATC Sensor (K) fail judgement is OK.
YN
Go to the 9-383, ATC Sensor Failure (K) RAP.
After checking that no failures are detected during normal operation, go to call closeout.
Enter dC330. Stack the codes [004-004, Main Motor] and [009-013, Dev. Clutch (K)] and press
Start. The Black Developer Assy. (PL 1.1) energizes.
YN
Go to Figure 3. Check the circuit of the Developer Clutch (K) (PL 1.2).
Refer to BSD 4.1 (Figure 1). Check the mechanical drive to the clutch.
Check ADJ 9.3. The ATC Sensor (K) fail judgment is OK.
YN
Go to the 9-383 ATC Sensor Failure RAP.
After checking that no failures are detected during normal operation, go to call closeout.
Figure 1 9-413 Rap Circuit Diagram - Toner Dispense Motor K
Figure 2 9-413 Rap Circuit Diagram - DC2240/1632 Dev Clutch (K)
Figure 3 9-413 Rap Circuit Diagram - DC3535 Dev Clutch (K)
A
A