Xerox DocuColor 2240

09/03
2-631
DC 3535/2240/1632, WC M24
103-203, 103-204
Status Indicator RAPs
Initial issue
103-203 Machine Code Failure
Product Number Failure (Not initialized).
Procedure
CAUTION
During this procedure, do not make any prints or any copies until clear the fault. If the configu-
ration sheet is enabled, disable it before starting this procedure.
Switch the power off then on. The fault is cleared.
YN
CAUTION
Careful replacement of the MCU NVM PWB (REP 1.15) is important to avoid serious
machine failure.
Replace the MCU NVM PWB (PL 13.1). Switch the power on. A 103-208 should occur.
Perform GP 10. The problem continues.
YN
Return to Service Call Procedures.
Reinstall the original MCU NVM PWB.
CAUTION
Careful replacement of the ESS PWB (REP 1.12) is important to avoid serious machine
failure.
Replace the ESS PWB (PL 13.1). Switch the power on. A 103-208 should occur. Perform
GP 10. The problem continues.
YN
Return to Service Call Procedures.
Follow the service call escalation process.
Return to Service Call Procedures.
103-204 Serial Number Failure
Serial Number Failure (Not initialized).
Procedure
CAUTION
During this procedure, do not make any prints or any copies until clear the fault. If the configu-
ration sheet is enabled, disable it before starting this procedure.
Switch the power off then on. The fault is cleared.
YN
CAUTION
Careful replacement of the MCU NVM PWB (REP 1.15) is important to avoid serious
machine failure.
Replace the MCU NVM PWB (PL 13.1). Switch the power on. A 103-208 should occur.
Perform GP 10. The problem continues.
YN
Return to Service Call Procedures.
Reinstall the original MCU NVM PWB (REP 1.2).
CAUTION
Careful replacement of the ESS PWB (REP 1.12) is important to avoid serious machine
failure.
Replace the ESS PWB (PL 13.1). Switch the power on. A 103-208 should occur. Perform
GP 10. The problem continues.
YN
Return to Service Call Procedures.
Follow the service call escalation process.
Return to Service Call Procedures.