Xerox DocuColor 2240

09/03
2-632
DC 3535/2240/1632, WC M24
103-207, 103-208
Initial issue
Status Indicator RAPs
103-207 All Machine Codes Mismatch
At least one of the three Product codes are mismatched.
Procedure
CAUTION
During this procedure, do not make any prints or any copies until clear the fault. If the configu-
ration sheet is enabled, disable it before starting this procedure.
Switch the power off then on. The fault is cleared.
YN
CAUTION
Careful replacement of the MCU NVM PWB (REP 1.15) is important to avoid serious
machine failure.
Replace the MCU NVM PWB (PL 13.1). Switch the power on. A 103-208 should occur.
Perform GP 10. The problem continues.
YN
Return to Service Call Procedures.
Reinstall the original MCU NVM PWB.
CAUTION
Careful replacement of the ESS PWB (REP 1.12) is important to avoid serious machine
failure.
Replace the ESS PWB (PL 13.1). Switch the power on. A 103-208 should occur. Perform
GP 10. The problem continues.
YN
Return to Service Call Procedures.
Follow the service call escalation process.
Return to Service Call Procedures.
103-208 All Serial Numbers Mismatch
At least one of the three Serial Numbers are mismatched.
Procedure
Switch the power off then on. The fault is cleared.
YN
Perform GP 10. Serial numbers and billing data on all three PWBs matches.
YN
Synchronize the serial numbers. The problem continues.
YN
Return to Service Call Procedures.
CAUTION
Careful replacement of the MCU NVM PWB (REP 1.15) is important to avoid serious
machine failure.
Replace the MCU NVM PWB (PL 13.1). Perform GP 10. The problem continues.
YN
Return to Service Call Procedures.
Reinstall the original MCU NVM PWB.
CAUTION
Careful replacement of the ESS PWB (REP 1.12) is important to avoid serious
machine failure.
Replace the ESS PWB (PL 13.1). Perform GP 10. The problem continues.
YN
Return to Service Call Procedures.
Follow the service call escalation process.
Return to Service Call Procedures.
Return to Service Call Procedures.