Ricoh D014 - Page 1441

IFAX Troubleshooting
D356 40 SM
Communication
Route
Item Action Remarks
3. LAN settings in
the machine
 Check the LAN
parameters
 Check if there is
an IP address
conflict with other
PCs.
 Use the “Network”
function in the User
Tools.
 If there is an IP
address conflict,
inform the
administrator.
1. LAN settings in
the machine
 Check the LAN
parameters
 Check if there is
an IP address
conflict with other
PCs.
 Use the “Network”
function in the User
Tools.
 If there is an IP
address conflict,
inform the
administrator.
2. E-mail account
on the server
 Make sure that the
machine can log
into the e-mail
server.
 Check that the
account and
password stored in
the server are the
same as in the
machine.
 Ask the
administrator to
check.
Between machine
and e-mail server
3. E-mail server
 Make sure that the
client devices
which have an
account in the
server can
send/receive
e-mail.
 Ask the
administrator to
check.
 Send a test e-mail
with the machine’s
own number as the
destination. The
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