Service Call Tables
D014/D015/D078/D079 4-44 SM
Heating roller fusing lamp error
SC556 A
After hot roller reaches warmup
temperature, the heating roller
fusing lamp (ends) remains for 10
sec. while the hot roller is not
rotating.
Thermistor damaged, or out of
position
Fusing lamp disconnected,
broken
Zero Cross Over Error
SC557
At power on the fusing relay was
detected as defective.
Replace the AC drive board.
Three Successive Paper Jams in Fusing Unit
This SC only occurs if SP1159 is on, and a jam occurred in the fusing unit
for three consecutive sheets of paper. With SP1159 set to "1" the
machine operation can be restored only by the service technician.
SC559 A
The paper cooling job time
sensor detected paper late for
3 counts.
Remove the paper that is jammed in
the fusing unit.
Make sure that the fusing unit is
clean and has no obstacles in the
paper feed path.
Heating roller non-contact thermistor error 1
SC561 A
The temperature measured by the
heating roller thermistor (non-contact)
on the end of the heating roller did not
reach the prescribed warm-up
temperature within 1 sec.
Loose, broken, damaged
connector
Defective thermistor