Service Call Tables
SM 4-53 D014/D015/D078/D079
Trouble-
shooting
Finisher lower transport motor error
SC720 D
No encoder pulse signal is
detected for the transport
motor within the prescribed
time.
The 1st failure causes an
original jam message, and the
2nd failure causes this SC
code.
Lower transport motor
disconnected, defective
Finisher connection to transport
motor loose, defective
Lower transport motor defective
Finisher main board defective
Finisher jogger motor error (D373/D374, B830)
SC721 B
The jogger fences move out of
the home position but the HP
sensor output does not
change within the specified
number of pulses. The 1st
failure causes an original jam
message, and the 2nd failure
causes this SC code.
Jogger HP sensor disconnected,
defective
Jogger motor disconnected,
defective
Jogger motor overloaded due to
obstruction
Finisher main board and jogger
motor connection loose, defective
Finisher main board defective
Finisher feed-out motor (B830)
SC723 B
The stack feed-out belt HP
sensor does not activate
within the specified time after
the stack feed-out belt motor
turns on. The 1st detection
failure causes a jam error, and
the 2nd failure causes this SC
code.
Stack feed-out HP sensor
disconnected, defective
Feed-out motor disconnected,
defective
Finisher main board connection to
feed out motor disconnected,
defective
Motor overload due to obstruction