Service Call Tables
D014/D015/D078/D079 4-62 SM
Finisher tray 1 (upper tray lift) motor error
SC750 B
The upper tray paper height
sensor does not change its
status with the specified time
after the tray raises or lowers.
The 1st detection failure causes
a jam error, and the 2nd failure
causes this SC code.
Tray lift motor disconnected,
defective
Upper tray paper height sensor
disconnected, defective
Finisher main board connection
to motor loose
Finisher main board defective
Stacking Roller Motor Error (B830)
SC753 D
The return drive HP sensor did not detect the stacking roller at the HP
sensor within 1 sec.
-or-
The stacking roller did not leave the home position at the specified time.
If the motor is operating
1. Return drive HP sensor harness loose, broken, defective
2. Return drive HP sensor defective
If the motor is not operating:
1. Motor blocked by an obstruction
2. Motor harness loose, broken, defective
3. Motor defective
4. Finisher main board defective
Stacking Roller Drag Motor Error (B830)
SC754 D
The stacking roller drag motor
did not turn on.
Motor harness loose, broken,
defective
Motor defective
Finisher control board defective