Service Call Tables
SM 4-69 D014/D015/D078/D079
Trouble-
shooting
Z-Fold Feed Motor Error
SC780 D
The feed motor that drives the
feed rollers and exit rollers in the
Z-fold unit is not operating. The 1st
alert signals a jam, the 2nd alert
triggers this SC.
Motor harness loose, broken,
defective
Motor blocked by an obstruction
Motor defective
Z-Fold Lower Stopper Motor Error
SC781 D
The lower stopper failed to leave
the home position with the
specified number of motor pulses.
Note: The 1st detection failure
causes a jam error, and the 2nd
failure causes this SC code.
Lower stopper motor
disconnected, defective
Lower stopper motor
overloaded due to obstruction
Lower stopper HP sensor
disconnected, defective
Z-fold Upper Stopper Motor
SC782 D
The upper stopper failed to
leave the home position with
the specified number of motor
pulses.
Note: The 1st detection failure
causes a jam error, and the
2nd failure causes this SC
code.
Upper stopper motor disconnected,
defective
Upper stopper motor overloaded
due to obstruction
Upper stopper HP sensor
disconnected, defective
Z-Fold Timing Sensor Adjustment Error 1
SC784 D
The output voltage light
emitted from the sensor
changed, but the return input
was not sufficient to attain V0.
Sensor, mirror dirty from paper dust,
other particles
Harness loose, broken, defective
Mirror out of position