Service Call Tables
SM 4-83 D014/D015/D078/D079
Trouble-
shooting
HDD DataOverwriteSecurity SD card error
The 'all delete' function cannot be executed but the DataOverwriteSecurity
Unit is installed and activated.
SC877
Defective SD card
SD card not installed
B
1. Replace the NVRAM and then install the new SD card.
2. Check and reinstall the SD card.
TPM system authentication error
The system firmware is not authenticated by TPM (security chip).
SC878 D
Incorrect updating for the system firmware
Defective flash ROM on the controller board
Replace the controller board.
File Format Converter (MLB) error
A request to get access to the MLB is not answered within the specified
time.
SC880 B
MLB defective, replace the MLB
Rev. 05/2008
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