Service Call Tables
SM 4-55 D014/D015/D078/D079
Trouble-
shooting
Shift jogger motor 2 error (D373/D374)
SC727 B
The side fences do not retract
within the prescribed time after
the shift jogger motor switches
on. The 1st detection failure
causes a jam error, and the
2nd failure causes this SC
code.
Motor harness disconnected, loose,
defective
Motor defective
Motor overload
HP defective
Shift jogger retraction motor error (D373/D374)
SC728 B
The side fences do not retract within
the prescribed time after the
retraction motor switches on. The
1st detection failure causes a jam
error, and the 2nd failure causes this
SC code.
Motor harness disconnected,
loose, defective
Motor defective
Motor overload
HP defective
Finisher Tray 1 shift motor error (B830)
SC730 B
The shift roller HP sensor of the
upper tray does not activate within
the prescribed time after the shift
tray starts to move toward or away
from the home position. The 1st
detection failure causes a jam error,
and the 2nd failure causes this SC
code.
Shift tray HP sensor of the
upper tray disconnected,
defective
Shift tray motor of the upper
tray is disconnected, defective
Shift tray motor of the upper
tray overloaded due to
obstruction