Service Call Tables
SM 4-59 D014/D015/D078/D079
Trouble-
shooting
Finisher corner stapler motor error (B830)
SC740 B
The stapler motor does not switch
off within the prescribed time after
operating. The 1st detection failure
causes a jam error, and the 2nd
failure causes this SC code.
Staple jam
Number of sheets in the stack
exceeds the limit for stapling
Stapler motor disconnected,
defective
Finisher corner stapler rotation motor error
SC741 B
The stapler does not return to its
home position within the specified
time after stapling. The 1st detection
failure causes a jam error, and the
2nd failure causes this SC code.
Stapler rotation motor
disconnected, defective
Stapler rotation motor
overloaded due to
obstruction
Stapler rotation HP sensor
disconnected, defective
Finisher stapler movement motor error
SC742 B
The stapler HP sensor is not
activated within the specified time
after the stapler motor turned on.
The 1st detection failure causes a
jam error, and the 2nd failure
causes this SC code.
Stapler movement motor
disconnected, defective
Stapler movement motor
overloaded due to obstruction
Stapler HP sensor
disconnected, defective
Booklet stapler motor error 1
SC743 B
The front stapler unit saddle-stitch motor
does not start operation within the
specified time. The 1st detection failure
causes a jam error, and the 2nd failure
causes this SC code.
Front motor disconnected,
defective
Front motor overloaded
due to obstruction