EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTING Printer 268
FIP-P13 Print Paper Damage
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Problems
Is the printed out paper wrinkled, folded or
frayed?
ESS and possible parts that caused the error
FUSER ASSY
2ND BTR ASSY
ROS ASSY
Photoconductor Unit
PWBA ESS
500 PAPER CASSETTE ASSY
PLATE ASSY BOTTOM 500
500 FEEDER ASSY OPTION
Step Check Yes No
1
Check of Paper
Load new, dry recommended paper, and
execute a test print.
Is the image printed normally?
End of procedure Go to Step [2].
2
Check of paper feed path
Are there any dirt or obstacles on the paper feed
path from the paper feed tray to the output
section?
Remove dirt and
obstacles.
Go to Step [3].
3
Check of all Rollers on the paper feed path
Are all Rollers on the paper feed path normal
without any dirt, damage or wear?
Go to Step [4]. Clean the
relevant Rollers.
4
Attachment check of FUSER ASSY
Is FUSER ASSY attached correctly?
Go to Step [5]. Re-attach.
5
Check after replacement of FUSER ASSY
Allow FUSER ASSY to cool down
before performing work.
Replace FUSER ASSY. (p.415)
Make a test print of the problem image.
Is the image printed normally?
End of procedure
Replace “ESS and
possible parts that
caused the error”.
Step Check Yes No
W A R N I N G
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