EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTING Printer 255
FIP-P2 Blank Print
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
 Problems
Completely blank pages are printed.
 ESS and possible parts that caused the error
îš„ Photoconductor Unit
îš„ ROS ASSY
îš„ Toner Cartridge Y
îš„ Toner Cartridge M
îš„ Toner Cartridge C
îš„ Toner Cartridge K
îš„ 2ND BTR ASSY
îš„ HOUSING ASSY-GUIDE AD
îš„ MOTOR ASSY MAG
îš„ PWBA ESS
îš„ PWBA MCU
îš„ LV/HVPS
îš„ FUSER ASSY
îš„ 500 FEEDER ASSY OPTION
Step Check Yes No
1
Check of laser beam path
Are there any obstructions between ROS ASSY
and Photoconductor Unit?
Remove
obstacles.
Go to Step [2].
2
Is ROS window completely covered by
obstacles, or is it dirty?
Remove
obstacles, and
clean ROS
window with
CLEANER
ASSY.
Go to Step [3].
3
Check connection of ROS ASSY connector
Is the connector firmly connected to ROS
ASSY?
Go to Step [4]. Connect the
connector.
4
Check of toner cartridge attachment
Re-attach the toner cartridge, and make a test
print of the problem image.
Is the image printed normally?
End of procedure Go to Step [5].
5
Check of 2ND BTR ASSY
Remove 2ND BTR ASSY. (p.374)
Is 2ND BTR ASSY normal without any dirt,
damage or wear?
Go to Step [6]. Replace 2ND
BTR ASSY.
(p.374)
6
Check of contact between Photoconductor
Unit and frame
Are the contacts of Photoconductor Unit and
HOUSING ASSY-GUIDE AD dirty or
deformed?
Clean or replace
relevant parts.
Go to Step [7].
7
Check after replacement of Photoconductor
Unit
Replace Photoconductor Unit.
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [8].
8
Check after replacement of Toner Cartridge
Replace Toner Cartridge Y/M/C/K.
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to step [9]
9
Check after replacement of PWBA MCU
Replace PWBA MCU. (p.432)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [10].
10
Check after replacement of ROS ASSY
Replace ROS ASSY. (p.401)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [11].
11
Check after replacement of MOT ASSY
MAG
Replace MOT ASSY MAG. (p.423)
Make a test print of the problem image.
Is the image printed normally?
End of procedure Go to Step [12].
Step Check Yes No
To Next Page
Loading...
Need help?
General
