EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTING Printer 278
FIP-P24 Stain
 Problems
Stains appear on the same position every time a color print is made.
The position changes when a B/W print is made.
It is caused by dirt on the Photoconductor Unit.
 ESS and possible parts that caused the error
1. Photoconductor Unit
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
FIP-P25 Colored Dots at 150mm Pitch
 Problems
Colored dots appear spacing 150mm between them.
On a color printout, all the Y, M, C and K colored dots appear in a line and
position of them shift by page.
It is caused by a scratch on the Photoconductor Unit.
 ESS and possible parts that caused the error
1. Photoconductor Unit
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Step Check Yes No
1
Check after replacement of Photoconductor
Unit .
Replace the Photoconductor Unit.
Print the problem image, or execute a test print.
Was the trouble fixed?
End of procedure Replace "ESS and
possible parts that
caused the error".
Step Check Yes No
1
Check after replacement of Photoconductor
Unit .
Replace the Photoconductor Unit.
Print the problem image, or execute a test print.
Was the trouble fixed?
End of procedure Replace "ESS and
possible parts that
caused the error".
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