EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTING Printer 178
FIP-26
 Panel Message
îš„ Jam LC, G
 Possible parts that caused the error
 Troubleshooting
îš„ ROLL ASSY TURN 500 îš„ ROLL ASSY FEED 500
îš„ HOLDER ASSY RETARD 500 îš„ SOLENOID FEED
îš„ HARNESS ASSY MAIN îš„ DRIVE ASSY FEED
îš„ PWBA TRAY 500 îš„ HARNESS-ASSY FEED 1
îš„ ACTUATOR T/R îš„ SENSOR T/R
îš„ HARNESS ASSY FEED 3 îš„ PWBA MCU
îš„ LV/HVPS îš„ CLUTCH ASSY FEED
îš„ HARNESS-ASSY FEED MAIN îš„ DRIVE ASSY FEED
Step Check Yes No
1
Check of the paper
Is the paper loaded in the paper tray wrinkled or
torn?
Replace with
new, dry paper.
Go to Step [2].
2
Paper size setting check
Does the size of the paper in use match the size
of the paper set on the control panel?
Go to Step [4]. Change the paper
size setting, and
proceed to step
[3].
3
Does the error recur when a test print is
made?
Go to Step [4]. End of procedure
4
Shape and operation check of ROLL ASSY
of Feeder section
Open COVER-REAR 500 of Feeder.
Are ROLL ASSY TURN 500, HOLDER ASSY
RETARD 500, ROLL ASSY FEED 500 and
other parts attached correctly?
Also, do these parts rotate smoothly without
any dirt or damage?
Turn by hand to check.
Go to Step [5]. Replace the
ROLL in
question.
5
Does the error recur when a test print is
made?
Go to Step [6]. End of procedure
6
Operation check of SOLENOID FEED
Does SOLENOID FEED operate correctly?
Make a test print and confirm.
Go to Step [12]. Go to Step [7].
7
Continuity check of HARNESS-ASSY FEED
MAIN
Disconnect P/J437 from PWBA TRAY 500.
Do all of the wiring below have normal
continuity?
J437-16 ↔ P610-2
J437-17 ↔ P610-1
Go to Step [8]. Replace
HARNESS-
ASSY FEED
MAIN.
8
Check after replacement of DRIVE ASSY
FEED
Replace DRIVE ASSY FEED 250. (p.454)
Does the error recur when a test print is made?
Go to Step [9]. End of procedure
9
Check after replacement of PWBA TRAY 500
Replace PWBA TRAY 500. (p.452)
Does the error recur when a test print is made?
Go to Step [10]. End of procedure
10
Continuity check of HARNESS-ASSY FEED 1
Disconnect P/J435 from PWBA TRAY CONT.
Do all of the wiring below have normal
continuity?
J435-2 ↔ P608-9
J435-3 ↔ P608-8
J435-4 ↔ P608-7
Go to Step [11]. Replace
HARNESS-
ASSY FEED 1.
(p.458)
11
Continuity check of HARNESS ASSY MAIN
Disconnect P/J421 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J421-7 ↔ J608-4
J421-8 ↔ J608-3
J421-9 ↔ J608-2
Replace PWBA
MCU. (p.432)
Repair broken or
shorted part.
Step Check Yes No
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