Epson AcuLaser CX11 Service Manual

EPSON AcuLaser CX11/CX11F Revision B
TROUBLESHOOTING Scanner/ADF Section 286
FIP-3
 Panel Message
 ADF Jam
 Possible parts that caused the error
1. Edge guide
2. Pick-up roller
 Troubleshooting
FIP-4
 Panel Message
 Service Req C2011
 Possible parts that caused the error
1. The cable that connects ADF unit to the scanner main unit.
2. FFC cable
 Troubleshooting
Step Point to be checked Yes No
1
Is the document skewed because the
edge guide is not set along the paper
correctly?
Place the edge guide in
the right position.
Go to Step [2].
2
Is the document nonstandard? If possible, place the
document not in the
ADF but on the
document glass directly
and start scanning.
Go to Step [3].
3
Are there any paper dust, labels, or
foreign materials in the paper path?
Remove the foreign
materials.
Go to Step [4].
4
Is there any accumulation of paper
dust on the Pick-up roller surface of
the ADF?
Clean the roller surface
(wipe the roller surface
with soft cloth wrung
out of water).
Go to Step [5].
5
Does the paper slip when being
transferred because the Pick-up
roller of the ADF is worn out?
Replace the Pick-up
roller (p.504)
Step Point to be checked Yes No
1
Is the cable that connects ADF unit
to the scanner main unit
disconnected?
Connect the cable
correctly.
Go to Step [2].
2
Is the FFC cable disconnected from
CN704 connector on the main
board?
Connect the cable
correctly.
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Epson AcuLaser CX11 Specifications

General

Brand	Epson
Model	AcuLaser CX11
Category	All in One Printer
Language	English