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iPECS UCP - Station Group Data

iPECS UCP
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iPECS eMG80 & eMG800 & UCP
Administration and Programming Manual Issue 1.6
145
3.3.7 STATION GROUP DATA PGM 190 & 192
Stations can be grouped so that incoming calls will search (hunt) for an idle station in the group.
The system allows assignment of three hunt processes, Circular, Terminal and UCD. In addition,
there are eight (8) functional groups available: ACD (Automatic Call Distribution) based on UCD
hunt, Ring, Call Pick-Up, External Voice Mail (SLT connected), VSF-Voice Mail, iPECS Feature
Server Voice Mail, Network Voice Mail and UCS Groups.
Certain types of groups can incorporate announcements, which are given to the calling party. The
system’s VMIU or VMIB can store up to seventy (70) announcements for use with Station Groups.
Note that a station can belong to multiple groups if the groups are all of the same type. Also note
that when a station group is assigned to a group type (Station, ACD, VM, FS VM, VSF-VM, Net
VM, UCS and Ring), the group attributes are initialized to the default values.

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