iPECS UCP - Customer Call Routing;Vsf AA Table - PGM 228

iPECS eMG80 & eMG800 & UCP
Administration and Programming Manual Issue 1.6
179
Table 3.3.9.4-1 AUTHORIZATION CODES (PGM 227)
BTN ATTRIBUTE/DISPLAY DESCRIPTION RANGE DEFAULT
1
AUTHORIZATION CODE
ENTER STA RANGE
Authorization code for each station
can be assigned up to 12 digits in
length (enter STA range (Ex.
100110)).
1-1
STATION AUTHORIZATION
100-110 : . . . . . . . . . . . . . .
Authorization codes for system-wide
use can be assigned up to 12 digits in
length.
100-239
2
AUTHORIZATION CODE
ENTER BIN NO(001-360)
Selects attribute, code or Class of
Service.
eMG80:001~360,
eMG800:1~1200
SYSTEM AUTHORIZATION
F1:SET_PWD F 2:SET_COS
Press Flex button 1 or 2 to select the
desired entry:
Flex button 1 – Set Password
Flex button 2 – Set class of service
Flex button1-2
2-1
SYSTEM AUTHORIZATION
001: . . . . . . . . . . . . . . . . .
A password of up to 12 digits is
defined.
2-2
SET COS :
F1:DAY F2 :NIGHT F3 :TIME
Establishes the COS associated with
the System Authorization code during
Day, Night and Timed Service modes.
Flex button1-3
3.3.9.5 Customer Call Routing/VSF AA Table – PGM 228
The system incorporates IVR (Integrated Voice Response) capabilities called CCR (Customer
Call Routing). After or during a VSF AA Announcement, a caller may dial a digit to select a
destination or route for the call. The CCR/VSF-AA Routing Audio Text Table defines the
destination associated with digits dialed by the caller in response to the VSF AA Announcement
(01-70). Up to 70 single-level Audio Text menus may be assigned or, multi-level menu structures
(maximum 70 levels) can be established using one menu as a destination for the previous level.
PROCEDURE:
CUSTOM CALL ROUTING
SELECT CCR TABLE (01-70)
1. Press the [PGM] button and dial 228 and select CCR
table (Ex.01).
CCR TABLE 01
PRESS FLEX KEY (01-14)
Use the dial-pad to select a CCR Table index, 01~70. The
index number 01-70 is the VSF Announcement number.