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iPECS UCP - 5.27 Voice Over

iPECS UCP
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iPECS eMG80 & eMG800 & UCP
Administration and Programming Manual Issue 1.6
363
4.4.5.7 DID/DISA Destination - PGM 167
Selecting DID/DISA Destination displays the Tenant Group input page. Select Tenant Group, the
system will display the DID/DISA Destination Attributes. Click [Save] button after changing Value.
Enter ICM Tenancy group
: eMG80 : 0-15 / eMG800: 0-32 / UCP: 0-100
Figure 4.4.5.7-1 DID/DISA Destination
When a DID line or DISA user dials an invalid/vacant or busy station number the caller will be
sent to the assigned destination that is selected according to the CO Tenancy group of the
DID/DISA line. The destination is separately defined for invalid, busy, and No Answer conditions
and can be defined as the Attendant, busy tone, a Station Group or a VSF Announcement.
For calls on a DID line to a busy station, DID Call Wait can be assigned, refer to Common
Attributes section, and the call will queue for the station for the No-Answer time. After the No-
answer time, the call routes to the DID/DISA Destination unless forwarded. Also, for DID calls
only, announcements (prompts) can be sent from the VSF or UVM gateway (in case of UCP) to
the caller for various conditions, busy, error, DND, No Answer, or Attendant Transfer.

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