iPECS UCP - Station Group Attributes

iPECS eMG80 & eMG800 & UCP
Administration and Programming Manual Issue 1.6
409
4.4.6.3 Station Group Attributes - PGM 191
Selecting Station Group Attributes will display the Station Group Attributes data entry page. Enter
the Station Group number and click [Load], the Web page for the selected group will be
displayed as in Figure 4.4.6.3-1 to Figure 4.4.6.3-8 based on the Group type.
Each type of group has a different set of available attributes relating to announcements, timers,
overflow, etc. Table 4.4.6.3-1 through Table 4.4.6.3-8 provides descriptions for the attributes and
data entries required. Note that the attributes for the Circular and Terminal Station groups are
given in Table 4.4.6.3-1 and the UCD attributes include the ACD functions Table 4.4.6.3-2.
Figure 4.4.6.3-1 Terminal & Circular Group Attributes
Table 4.4.6.3-1 TERMINAL & CIRCULAR GROUP ATTRIBUTES
ATTRIBUTE − DESCRIPTION RANGE DEFAULT
VSF Announce 1 Timer
If all stations in the group are busy when a call is offered,
the call may continue to wait (queue) for an available
station. If the queue period exceeds the VSF Announce
1
timer, the call is sent to a VSF announcement. If the
timer is set to 000, the call will receive the first
announcement, in full, prior to the station process
(guaranteed announcement).
000~999
(seconds)
015
Guar-Annc(Timer 0)
Wait If Busy
When a call assigned to receive a guaranteed
announcement arrives and all channels are busy, the call
may wait with Ring back until a channel is available (ON)
or bypass the announcement (OFF).
OFF
ON
ON