iPECS UCP - Page 166

iPECS eMG80 & eMG800 & UCP
Administration and Programming Manual Issue 1.6
151
Table 3.3.7.2-2 STATION GROUP ATTRIBUTES — UCD/ACD GROUPS (PGM 191)
BTN − ATTRIBUTE/DISPLAY DESCRIPTION RANGE DEFAULT
3
ACD 403 ANNC1 LOC
VSF ANNC .. (01–70)
Each Station Hunt Group can be
assigned an announcement, which is
played if the call remains queued
beyond the ANNC 1 TMR duration.
The announcement location is a VSF
ANNC1 number. An entry of 00
indicates no announcement. Including
‘#’ at the end of an entry instructs the
system to disconnect after the
announcement.
01~70 00: none
4
ACD 403 ANNC2 LOC
VSF ANNC .. (01–70)
The Station Hunt Group can be
assigned a 2
nd
announcement, which is
played if the call remains queued
beyond the ANNC 2 TMR duration.
The announcement location is a VSF
ANNC2 number. An entry of 00
indicates no announcement. Including
‘#’ at the end of an entry instructs the
system to disconnect after the
announcement.
01~70 00: none
5
ACD 403 ANNC2 RPT TMR
(000 – 999) : 000
The 2
nd
announcement can be
repeated to calls that remain in queue
at intervals of the Announcement 2
Repeat Timer. Note repeating must be
“ON” under button 6 below.
000~999
(seconds)
000
6
ACD 403 ANNC2 RPT
(1: ON / 0: OFF): OFF
After the 2
nd
announcement, if the call
remains queued to the group, the 2
nd
VSF
Announcement can be repeated at the
Announcement Repeat Timer interval.
0: OFF
1: ON
OFF
7
ACD 403 OVERFLOW DEST
S/H/V/SPD (Dial 1-4)
A call to the group will continue to
route through the group until answered
or all group members have been tried.
The call will then queue to the group or
route to the assigned Overflow
Destination.
1-4
(1:Station
2:Station group
3:VSF
Announce
4:System
speed)
8
ACD 403 OVERFLOW TMR
(000 - 600) : 180
A call to a group will remain queued to
the group or be sent to the assigned
Overflow Destination after expiration of
the OVERFLOW Timer.
000~600
(seconds)
180
9
ACD 403 WRAP-UP TMR
(000 - 999) : 002
After terminating any call, a Hunt
Group member will be maintained in a
busy state for the duration of the
WRAP-UP Timer.
000~999
(seconds)
002