iPECS UCP - Page 169

iPECS eMG80 & eMG800 & UCP
Administration and Programming Manual Issue 1.6
154
Table 3.3.7.2-2 STATION GROUP ATTRIBUTES — UCD/ACD GROUPS (PGM 191)
BTN − ATTRIBUTE/DISPLAY DESCRIPTION RANGE DEFAULT
24-4
CIQ AGENT DISPLAY
(1:ON/0:OFF) : OFF
When an ACD call is in queue, the Call
in queue information can be displayed
on LCD of agent and supervisor
telephones.
0: OFF
1: ON
OFF
24-5
FORCED FWD DEST USAGE
(1:ON/0:OFF): OFF
Enables the system to redirect group
calls to the Forced destination defined
under button 24-24 below.
0: OFF
1: ON
OFF
24-6
CIQ #1 THRESHOLD
(00-99) : 10
If the queued call count exceeds the
threshold, the system plays the CIQ #1
Announcement (button 7 below) to the
CIQ #1 Page Zone (button 8 below)
after the CIQ #1 Announcement Delay
Timer (button 9 below).
Announcements are repeated at
intervals of the CIQ #1 Announcement
Repeat Timer (button 10 below).
00-99 10
24-7
CIQ #1 ANNC LOC
VSF ANNC .. (00-200)
VSF announcement number for the
CIQ #1 Announcement.
00-200 …
24-8
CIQ #1 PAGE ZONE
(00-40) : 00
Page Zone to receive CIQ #1
Announcement.
eMG80:00~15
or 00~40,
eMG800:0~105
00
24-9
CIQ #1 ANNC DELAY TMR
(000-180) : 015
Delay timer for CIQ #1 Announcement. 000-180 015
24-10
CIQ #1 ANNC REPEAT TMR
(000-180) : 045
Interval for repeating the CIQ #1
Announcement.
000-180 045
24-11
CIQ #2 THRESHOLD
(00-99) : 20
If the queued call count exceeds the
threshold, the system plays the CIQ #2
Announcement (button 12 below) to
the CIQ #2 Page Zone (button 13
below) after the CIQ #2 Announcement
Delay Timer (button 14 below).
Announcements are repeated at
intervals of the CIQ #2 Announcement
Repeat Timer (button 15 below).
00-99 20
24-12
CIQ #2 ANNC LOC
VSF ANNC .. (00-200)
VSF announcement number for the
CIQ #2 Announcement.
00-200 …
24-13
CIQ #2 PAGE ZONE
(00-40) : 00
Page Zone to receive CIQ #2
Announcement.
eMG80:00~15
or 00~40,
eMG800:0~105
00
24-14
CIQ #2 ANNC DELAY TMR
(000-180) : 015
Delay timer for CIQ #2 Announcement. 000-180 015
24-15
CIQ #2 ANNC REPEAT TMR
(000-180) : 025
Interval for repeating the CIQ #2
Announcement.
000-180 025