Troubleshooting Instruction manual GLM-I
350 38.019.129.001 en
25
25.2.3 Lock messages: "Processing disabled:"
Message Cause Rectification
"Process blocked:Error dur-
ing loading of PLU data re-
cord"
Article data is incomplete. Check article data and if
necessary make additions
.
Change article.
Only a successful article
change can end the lock.
"Process blocked: Error dur-
ing loading of PLU data re-
cord. Statistics report print-
out failed."
An article change has trig-
gered a statistics report.
There is no paper in the
printer. The device stops
processing until printing has
been successful.
Insert paper.
Trigger statistics report.
Change article
.
Only a successful article
change can end the lock.
"Process blocked: Error dur-
ing loading of PLU data re-
cord. Transmission of statis-
tics report failed."
An article change has trig-
gered a statistics report.
Sending failed
. The device
stops processing until send-
ing has been successful.
Remedy sending error. E. G.
switch on the computer that
is receiving the data.
Trigger statistics report.
Change article.
Only a successful article
change can end the lock.
"Process blocked: Statistics
report cannot be sent/prin-
ted during config
.: Printer
bypass - Only eService"
The device does not send
any statistics reports if print
bypass after eService is the
only output format.
Select print bypass
<List print. interface>, see
page 358.
"Process blocked: Scale un-
derload"
The weight value was un-
derweight for more than 5 s.
As soon as the scale is at 0
for 1 s, the lock is canceled
automatically.