Operating Instructions Maintenance Guide 2 Copier System Edition
59
Printer Does Not Print
Possible Cause Solutions
Is the power on? Confirm that the cable is securely plugged into the power outlet and the printer.
Turn on the power switch.
Does the Online indicator stay
on?
Press [On Line] so the indicator lights.
Does the Error indicator stay
red?
Check the error message on the panel display and take the required action.
Is paper loaded? Load paper into the paper tray or on the Bypass Tray.
See p.12 “Paper and Other Media Supported by This Machine”.
Can you print a configuration
page?
If you cannot print a configuration page, it probably indicates a printer malfunc-
tion. You should contact your sales or service representative.
See "Printing a Configuration Page" in Administrator Reference 2.
Is the interface cable connecting
the printer to the computer con-
nected securely?
Connect the interface cable properly. If there are any connectors or screws, con-
firm that they are fastened securely.
Are you using the correct inter-
face cable?
The type of interface cable you should use depends on the computer. Be sure to
use the correct one.
If the cable is damaged or worn, replace it with a new one.
See "Appendix" in Administrator Reference 2.
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