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Ricoh MP C2504 - Tray 1 Transport Sensor: Late Jam: Cause Code 011

Ricoh MP C2504
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Replace the Paper Transport IOB.
Replace the harness.
Replace the harness.
Checking paper status, pick-up roller, feed roller, and friction roller for bypass tray
Check the paper position (Check whether or not the leading
edge of the paper, side paper guide, and end paper guide
are positioned according to the manual.)
Check the paper orientation.
Turn the paper in the feed tray
upside down.
Check if the paper has reached the maximum stackable limit of
the side paper guide.
Reduce the paper to below the
stackable limit.
Check if the sheets are stuck to each other due to edge
roughness, coating, stain, or temperature.
Fan the paper
Check if extra thin paper or thick paper exceeding the
supported paper thickness is being used.
Use a supported paper type.
Check if the paper thickness and size are detected correctly. Set the paper thickness and size to
the correct value.
Check if the paper being used produces a lot of paper dust. Change the paper type (if possible).
Check if the paper roller is stained with paper dust. Clean the pick-up roller, feed roller,
and friction roller for bypass tray.
Tray 1 Transport Sensor: Late Jam : Cause Code 011
Target Part/SP No.:Transport Sensor (1st Feed Tray) / SP5-803-003 (Transport Sensor 1)
Cause verification Problem Judgement
Execute an INPUT check when there is no paper at the position
of the referenced sensor.
0: Paper detected
Execute an INPUT check when there is paper at the position of
the referenced sensor.
1: Paper not detected
Solution:
Clean the sensor.
Reconnect the connector.
Replace the sensor.
Replace the Paper Transport IOB.
Troubleshooting for Transport/Paper Feeding of the Machine
1013

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