Ricoh MP C2504 - Reverse Sensor: Late Jam: Cause Code 024

Check if the paper thickness and size are detected correctly.
Set the paper thickness and size to the
correct value.
Reverse Sensor: Late Jam: Cause Code 024
Target Part/SP No.:Reverse Sensor / SP5-803-009 (Inverter Sensor)
Cause verification Problem Judgement
Execute an INPUT check when there is no paper at the position
of the referenced sensor.
0 :Paper detected
Execute an INPUT check when there is paper at the position of
the referenced sensor.
1: Paper not detected
Solution:
• Clean the sensor.
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
• Replace the harness.
Target Part/SP No.: Reverse Motor / SP5-804-047 (Inverter Motor:CW:Standard Speed)
Cause verification Problem Judgement
Turn the referenced motor OFF with OUTPUT check Drive sound heard
Turn the referenced motor ON with OUTPUT check Drive sound not heard
Solution:
• Reconnect the connector.
• Replace the motor.
• Replace the Paper Transport IOB.
• Replace the harness.
Target Part/SP No.:Paper Exit Solenoid / SP5-804-004 (Exit Junction Solenoid)
Cause verification Problem Judgement
Turn the referenced solenoid OFF with OUTPUT check Drive sound heard
Turn the referenced solenoid ON with OUTPUT check Drive sound not heard
6. Troubleshooting
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