Ricoh MP C2504 User Manual

Check if the paper thickness and size are detected correctly.
Set the paper thickness and size to the
correct value.
Reverse Sensor: Late Jam: Cause Code 024
Target Part/SP No.:Reverse Sensor / SP5-803-009 (Inverter Sensor)
Cause verification Problem Judgement
Execute an INPUT check when there is no paper at the position
of the referenced sensor.
0 :Paper detected
Execute an INPUT check when there is paper at the position of
the referenced sensor.
1: Paper not detected
Solution:
• Clean the sensor.
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
• Replace the harness.
Target Part/SP No.: Reverse Motor / SP5-804-047 (Inverter Motor:CW:Standard Speed)
Cause verification Problem Judgement
Turn the referenced motor OFF with OUTPUT check Drive sound heard
Turn the referenced motor ON with OUTPUT check Drive sound not heard
Solution:
• Reconnect the connector.
• Replace the motor.
• Replace the Paper Transport IOB.
• Replace the harness.
Target Part/SP No.:Paper Exit Solenoid / SP5-804-004 (Exit Junction Solenoid)
Cause verification Problem Judgement
Turn the referenced solenoid OFF with OUTPUT check Drive sound heard
Turn the referenced solenoid ON with OUTPUT check Drive sound not heard
6. Troubleshooting
1026

Ricoh MP C2504 Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Print Resolution	1200 x 1200 dpi
Scan Type	Flatbed, ADF
Max Scan Resolution	600 x 600 dpi
Copy Resolution	600 x 600 dpi
Max Paper Size	A3
Duplex Printing	Yes
Memory (RAM)	2 GB
Print Speed	25 ppm (A4)
Copy Speed	25 cpm (A4)
Fax Resolution	200 x 200 dpi
Paper Capacity	1200 sheets
Connectivity	USB, Ethernet, Wi-Fi
Dimensions	587 x 685 x 913 mm
Control Panel	9-inch Smart Operation Panel