Ricoh MP C2504 - Display Error; No Paper in Tray 1 Is Displayed Even When the Paper Is in

Cause verification Problem Judgement
Turn the referenced motor ON with OUTPUT check Drive sound not heard
Solution:
• Reconnect the connector.
• Replace the motor.
• Replace the Paper Transport IOB.
• Replace the harness.
Display Error
"No paper in Tray 1" is displayed even when the paper is in
Target Part/SP No.:Paper End Sensor (1st Feed Tray) / SP5-803-015 (Tray 1: Paper End
Detection)
Cause verification Problem Judgement
Execute an INPUT check when there is no paper at the
position of the referenced sensor.
1: Paper detected
Execute an INPUT check when there is paper at the position
of the referenced sensor.
0: Paper not detected
Solution:
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
• Replace the harness.
Feeler for 1st paper end sensor
Cause verification Problem Judgement
Check if the feeler for 1st paper end sensor is unfastened. Feeler is unfastened.
Solution:
• Reinstall the feeler.
• Check if there are any defects in the 1st paper feed unit.
Troubleshooting for Transport/Paper Feeding of the Machine
1035