Ricoh MP C2504 User Manual

Service Call 501-584
SC500 (Engine: Paper transport 1: Paper Feed, Duplex, Transport)
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC501-01 B 1st Tray Lift Error (Main Machine)
The 1st tray lift motor error detection count reaches 3 times.
(Up to 2 times, reset instruction is displayed)
• 1st tray upper limit sensor connector missing, malfunction, dirt
• 1st tray lift motor connector missing, disconnection, malfunction.
• Foreign object, such as paper scrap, is caught between the paper
feed tray and the tray lift motor.
• Paper set incorrectly
• Reload the paper.
• Remove the foreign object.
1st tray upper limit sensor, 1st tray lift motor
• Check the harness.
• Reset the connector.
• Replace
1st paper feed unit, 1st tray
• Replace
Paper transport IOB
• Replace
Service Call 501-584
807

Ricoh MP C2504 Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Print Resolution	1200 x 1200 dpi
Scan Type	Flatbed, ADF
Max Scan Resolution	600 x 600 dpi
Copy Resolution	600 x 600 dpi
Max Paper Size	A3
Duplex Printing	Yes
Memory (RAM)	2 GB
Print Speed	25 ppm (A4)
Copy Speed	25 cpm (A4)
Fax Resolution	200 x 200 dpi
Paper Capacity	1200 sheets
Connectivity	USB, Ethernet, Wi-Fi
Dimensions	587 x 685 x 913 mm
Control Panel	9-inch Smart Operation Panel