Ricoh MP C2504 User Manual

SC No. Type Error Name/Error Condition/Major Cause/Solution
SC501-02 B 1st Tray Descent Error (Main Frame)
The 1st tray descent motor error detection count reaches 5.
(Up to 4, reset instruction is displayed.)
• 1st tray upper limit sensor connector missing, malfunction, dirt
• 1st tray lift motor connector missing, disconnection, malfunction
• Foreign object, such as paper scrap, is caught between the paper
feed tray and the tray lift motor.
• Paper set incorrectly
• Paper overload
• Reset the paper.
• Remove the foreign object.
1st tray upper limit sensor, 1st tray lift motor
• Check the harness.
• Reset the connector.
• Replace
1st paper feed unit, 1st tray
• Replace
Paper transport IOB
• Replace
6. Troubleshooting
808

Ricoh MP C2504 Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Print Resolution	1200 x 1200 dpi
Scan Type	Flatbed, ADF
Max Scan Resolution	600 x 600 dpi
Copy Resolution	600 x 600 dpi
Max Paper Size	A3
Duplex Printing	Yes
Memory (RAM)	2 GB
Print Speed	25 ppm (A4)
Copy Speed	25 cpm (A4)
Fax Resolution	200 x 200 dpi
Paper Capacity	1200 sheets
Connectivity	USB, Ethernet, Wi-Fi
Dimensions	587 x 685 x 913 mm
Control Panel	9-inch Smart Operation Panel