Ricoh MP C2504 User Manual

Service Call 900-998
SC900 (Engine: Others)
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC995-01 D CPM setting error 1
Comparison of machine serial number (11 digits) and machine
identification code.
Details:
• Machine serial number cannot be identified because of BICU
replacement or malfunctioning.
• Machine serial number cannot be identified because of NV-RAM
replacement
Machine serial number (11 digits) or machine identification code does
not match.
• Enter the machine serial number using SP5-811(MachineSerial),
and then turn the power on/off.
• Attach the NV-RAM that was installed previously.
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC995-02 D CPM setting error 2
Comparison of machine serial number (11 digits) and machine
identification code.
Details:
Machine serial number cannot be identified because of NV-RAM
replacement or malfunctioning.
Machine serial number (11 digits) or machine identification code does
not match.
• Attach the NV-RAM that was installed previously.
• Download data on the NV-RAM using SP5-825 (NV-RAM Data
Download).
6. Troubleshooting
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Ricoh MP C2504 Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Print Resolution	1200 x 1200 dpi
Scan Type	Flatbed, ADF
Max Scan Resolution	600 x 600 dpi
Copy Resolution	600 x 600 dpi
Max Paper Size	A3
Duplex Printing	Yes
Memory (RAM)	2 GB
Print Speed	25 ppm (A4)
Copy Speed	25 cpm (A4)
Fax Resolution	200 x 200 dpi
Paper Capacity	1200 sheets
Connectivity	USB, Ethernet, Wi-Fi
Dimensions	587 x 685 x 913 mm
Control Panel	9-inch Smart Operation Panel