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Ricoh MP C2504 - Possible Solutions for Import;Export Problems

Ricoh MP C2504
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6. Select an encryption setting.
Unique If you want to apply the unique information to the
target machine, select the "Unique" key.
Refer to the above
information.
Encryption If an encrypted file is selected as the import file, this
setting is required.
7. Press [Execute].
8. Press [OK].
If data export fails, the details of the error can be viewed in the log.
Possible solutions for import/export problems
The access log file is created when export/import is executed. The file is stored in the same location as
the exported device setting information file.
If an error occurs, check the log's result code in the access log file first. Values other than 0 indicate that
an error occurred.
The result code will appear in the circled area illustrated below.
- Example of a log file
If you cannot solve the problem or do not know how to solve it after checking the code, note down the
error log entry, then contact your supervisor.
UP/SP Data Import/Export
739

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