Name: Ricoh MP C2504
Brand: Ricoh
Rating: 4 (1 reviews)

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Code Meaning Solution/ Workaround

-12008

Update certification failed because

mainframe was in use.

Check the mainframe condition. If the

mainframe is in use, try again later.

-12009

The ID2 in the NVRAM does not match the

ID2 in the individual certification.

Check ID2 of the mainframe.

-12010 The certification area is not initialized. Initialize the certification area.

Error Caused by Response from GW URL

Code Meaning Solution/ Workaround

-2385 Other error

-2387 Not supported at the Service Center

-2389 Database out of service

-2390 Program out of service

-2391 Two registrations for the same mainframe

Check the registration condition of the

mainframe

-2392 Parameter error

-2393 External RCG not managed

-2394 Mainframe not managed

-2395 Box ID for external RCG is illegal.

-2396 Mainframe ID for external RCG is illegal.

-2397 Incorrect ID2 format Check the ID2 of the mainframe.

-2398 Incorrect request number format Check the Request No.

SP descriptions

• SP5-816-201 (Remote Service: Regist Status DFU(SSP))

Displays a number that indicates the status of the @Remote service device.

0: Neither the registered device by the external nor embedded RCG device is set.

1: The embedded RCG device is being set. Only Box registration is completed. In this status, this

unit cannot answer a polling request from the external RCG.

@Remote Settings

371

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Ricoh MP C2504 Specifications

General