Ricoh MP C2504 - Error Caused by Response from GW URL

Code Meaning Solution/ Workaround
-12008
Update certification failed because
mainframe was in use.
Check the mainframe condition. If the
mainframe is in use, try again later.
-12009
The ID2 in the NVRAM does not match the
ID2 in the individual certification.
Check ID2 of the mainframe.
-12010 The certification area is not initialized. Initialize the certification area.
Error Caused by Response from GW URL
Code Meaning Solution/ Workaround
-2385 Other error
-2387 Not supported at the Service Center
-2389 Database out of service
-2390 Program out of service
-2391 Two registrations for the same mainframe
Check the registration condition of the
mainframe
-2392 Parameter error
-2393 External RCG not managed
-2394 Mainframe not managed
-2395 Box ID for external RCG is illegal.
-2396 Mainframe ID for external RCG is illegal.
-2397 Incorrect ID2 format Check the ID2 of the mainframe.
-2398 Incorrect request number format Check the Request No.
SP descriptions
• SP5-816-201 (Remote Service: Regist Status DFU(SSP))
Displays a number that indicates the status of the @Remote service device.
0: Neither the registered device by the external nor embedded RCG device is set.
1: The embedded RCG device is being set. Only Box registration is completed. In this status, this
unit cannot answer a polling request from the external RCG.
@Remote Settings
371