Name: Ricoh MP C2504
Brand: Ricoh
Rating: 4 (1 reviews)

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Service Call 620-687

SC600 (Engine: Communication and Others)

SC No. Type Error Name/Error Condition/Major Cause/Solution

SC620-01 D ADF Communication error 1 (DF3090 (D779)/ DF3100 (D3B0))

After ADF connection was recognized on startup, an error is detected.

(disconnection detection)

• ADF connection error

• ADF defection

• IPU board defection

• Noise contamination

Check if the SC occurs by turning the main power OFF then ON. If the SC

occurs again, do the following steps. Check if the SC reoccurs by cycling

the power after each step.

1. Check if all connectors related to SPDF/ARDF are connected

securely. Reconnect the connectors if they are disconnected, or

loose.

2. Check the machine and ADF firmware version.

• Proceed to Step 3 if there is no new firmware released.

• Run the firmware update when there is a new firmware

released.

3. Check the harness. Replace the harness if it is disconnected, or

damaged.

4. Replace the IPU.

5. Check if there are any signs of a short circuit on the SPDF/ARDF

Main Board. If there are any defects, replace the board.

Service Call 620-687

853

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Ricoh MP C2504 Specifications

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