Ricoh MP C2504 - Duplex Entrance Sensor: Lag Jam: Cause Code 067

Check if the paper is curled too much.
If the paper is curled too much, switch
on the anti-condensation heater for
paper tray.
Check if extra thin paper or thick paper exceeding the
supported paper thickness is being used.
Use a supported paper type.
Check if the paper thickness and size are detected correctly.
Set the paper thickness and size to the
correct value.
Duplex Entrance Sensor: Lag Jam: Cause Code 067
Target Part/SP No.:Duplex Entrance Sensor / SP5-803-011
Cause verification Problem Judgement
Execute an INPUT check when there is no paper at the
position of the referenced sensor.
0 :Paper detected
Execute an INPUT check when there is paper at the position
of the referenced sensor.
1: Paper not detected
Solution:
• Clean the sensor.
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
• Replace the harness.
Target Part/SP No.:Duplex Entrance Motor/ SP5-804-065 (Duplex Entrance
Motor:CW:Standard Speed)
Cause verification Problem Judgement
Turn the referenced motor OFF with OUTPUT check Drive sound heard
Turn the referenced motor ON with OUTPUT check Drive sound not heard
Solution:
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
6. Troubleshooting
1032