Name: Ricoh MP C2504
Brand: Ricoh
Rating: 4 (1 reviews)

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Check if the paper is curled too much.

If the paper is curled too much, switch

on the anti-condensation heater for

paper tray.

Check if extra thin paper or thick paper exceeding the

supported paper thickness is being used.

Use a supported paper type.

Check if the paper thickness and size are detected correctly.

Set the paper thickness and size to the

correct value.

Duplex Entrance Sensor: Lag Jam: Cause Code 067

Target Part/SP No.:Duplex Entrance Sensor / SP5-803-011

Cause verification Problem Judgement

Execute an INPUT check when there is no paper at the

position of the referenced sensor.

0 :Paper detected

Execute an INPUT check when there is paper at the position

of the referenced sensor.

1: Paper not detected

Solution:

• Clean the sensor.

• Reconnect the connector.

• Replace the sensor.

• Replace the Paper Transport IOB.

• Replace the harness.

Target Part/SP No.:Duplex Entrance Motor/ SP5-804-065 (Duplex Entrance

Motor:CW:Standard Speed)

Cause verification Problem Judgement

Turn the referenced motor OFF with OUTPUT check Drive sound heard

Turn the referenced motor ON with OUTPUT check Drive sound not heard

Solution:

• Reconnect the connector.

• Replace the sensor.

• Replace the Paper Transport IOB.

6. Troubleshooting

1032

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Ricoh MP C2504 Specifications

General