Name: Ricoh MP C2504
Brand: Ricoh
Rating: 4 (1 reviews)

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SC672-13

Communication error between operation panel and CTL after normal start-up;

Operation panel not detected.

• SC672 does not appear on the SMC report, as it is not logged.

• The Smart Operation Panel communicates with the controller via a USB cable and IPU. SC672 is

triggered when the panel cannot communicate with the controller.

Causes

Possible causes of SC672 include:

• USB communication path failure (USB cable, IPU)

• CTL boot up error and/or operation panel boot up error due to abnormal break in operations of

CTL.

Possible causes of operation panel cannot light include:

• USB communication path failure (USB cable, IPU)

• Operation panel cannot communicate with CTL due to CTL boot-up error

[A]: Operation Panel

[B]: IPU

[C]: FCU

[D]: Controller

[E]: USB cable

Solutions

Do the following.

Troubleshooting for SC Errors

979

Questions and Answers:

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Ricoh MP C2504 Specifications

General