• Clean the sensor.
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
• Replace the harness.
Target Part/SP No.: Transport Motor / SP5-804-028
Cause verification Problem Judgement
Turn the referenced motor OFF with OUTPUT check Drive sound heard
Turn the referenced motor ON with OUTPUT check Drive sound not heard
Solution:
• Reconnect the connector.
• Replace the motor.
• Replace the Paper Transport IOB.
• Replace the harness.
Checking paper jam, or paper status
Check the paper position (Check whether or not the leading
edge of the paper, side paper guide, and end paper guide
are positioned according to the manual.)
• Check the paper orientation.
• Turn the paper in the feed tray
upside down.
Check if the paper has reached the maximum stackable limit
of the side paper guide.
Reduce the paper to below the
stackable limit.
Check if extra thin paper or thick paper exceeding the
supported paper thickness is being used.
Use a supported paper type.
Check if the paper thickness and size are detected correctly. Set the paper thickness and size to the
correct value.
Check if the paper being used produces a lot of paper dust. Change the paper type (if possible).
Check if there is no double feeding. Fan the paper.
Check if the paper feed tray is not stained with a lot of paper
dust.
Clean the paper feed tray.
Check if the paper roller is not stained with paper dust.
Clean the pick-up roller, feed roller,
and friction roller for 2nd feed tray.
Troubleshooting for Transport/Paper Feeding of the Machine
1023
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