Name: Ricoh MP C2504
Brand: Ricoh
Rating: 4 (1 reviews)

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SC No. Type Error Name/Error Condition/Major Cause/Solution

SC502-02 B 2nd Tray Descent Error (Main Frame)

The detection count of 2nd tray descent motor descent errors reaches a

total of 5.

(Up to 4, reset is displayed.)

• 2nd tray upper limit sensor connector missing, malfunction, and dirt

• 2nd tray lift motor connector missing, disconnection, malfunction

• Foreign object, such as paper scrap, is caught between the paper

feed tray and the tray lift motor

• Paper set incorrectly

• Paper overload

• Reset the paper.

• Remove the foreign object.

2nd tray upper limit sensor, 2nd tray lift motor

• Check the harness.

• Reset the connector.

• Replace

2nd paper feed unit, 2nd tray

• Replace

Paper transport IOB

• Replace

6. Troubleshooting

810

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Ricoh MP C2504 Specifications

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