SC No. Type Error Name/Error Condition/Major Cause/Solution
SC724-86 B Stapler Motor Error
• HP sensor does not switch OFF even when the stapler motor is
driven for 0.6 sec. after the stapler HP sensor switches ON (1st time
is jam notification, 2nd time is SC notification).
• HP sensor does not switch ON even when the stapler motor is driven
for 0.6 sec. after the stapler HP sensor switches OFF (1st time is jam
notification, 2nd time is SC notification).
• Motor defective
• Connector disconnected
• Motor overload
• Home position sensor error
• Staple jam (*SC724-86 only)
Check if the SC occurs by opening/closing covers, and input/output
check. If the SC occurs again, do the following steps. Check if the SC
reoccurs by cycling the power after each step.
• The target parts are the motor and related HP sensor that SC
occurred.
1. Check if the connector of the target part is connected securely.
Reconnect the connector if it is disconnected, or loose.
2. Check the harness for the target part. Replace the harness if it is
disconnected, or damaged.
3. Check if the motor runs, sensors turn OFF/ON, has no overloads,
and is properly driven. Replace the parts if there are any defects.
4. Check if there are any signs of a short circuit. Replace the parts if
there are any defects.
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC761 Bridge Unit BU3070 (D685) or Side Tray Type M3 (D725) Error
SC761-03 B Protection Device Intercept Error 5V
SC761-04 B Protection Device Intercept Error 24V
Service Call 700-792
911
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