No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC822-00 D Self-diagnostic error: HDD
[xxxx]: Detailed error code
[3003] HDD timeout
Check performed only when HDD is installed:
• HDD device busy for over 31sec.
• After a diagnostic command is set for the HDD, but the device
remains busy for over 6sec.
• HDD defective
• HDD harness disconnected, defective
• Controller board defective
• Replace the HDD.
• Replace the HDD connector.
• Replace the controller board.
[3004] Diagnostic command error
No response to the self-diagnostic command from the ASIC to the HDD.
HDD defective
Replace the HDD.
Service Call 816-899
923
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