No. Type Error Name/Error Condition/Major Cause/Solution
SC838-00 C Self-diagnostic Error: Clock Generator
[xxxx]: Detailed error code
[2701] Verify error
A verify error occurred when setting data was read from the clock
generator via the I2C bus.
• Defective clock generator
• Defective I2C bus
• Defective I2C port on the CPU
Replace the controller board.
No. Type Error Name/Error Condition/Major Cause/Solution
SC839-00 D Self-diagnostic Error: Serial Flash
[xxxx]: Detailed error code
[9001] Serial Flash access error
USB NAND Flash ROM cannot be read.
Defective controller board
Replace the controller board.
No. Type Error Name/Error Condition/Major Cause/Solution
SC840-00 D EEPROM access error
• During the I/O processing, a reading error occurred. The 3rd
reading failure causes this SC code.
• During the I/O processing, a writing error occurred.
• Defective EEPROM
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Service Call 816-899
929
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