SC No. Type Error Name/Error Condition/Major Cause/Solution
SC910-10 C External controller error 1
The external controller error is detected due to other reason shown in
SC910-01 to -03.
Refer to the instructions for the external controller
Turn the main power OFF/ON.
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC919-00 D External controller down
While EAC (External Application Converter), the conversion
module, was operating normally, the receipt of a power line
interrupt signal from the FLUTE serial driver was detected, of
BREAK signal from the other station was detected.
External controller and the machine had been operating correctly (*) but
the external controller was turned off or rebooted, or the video bus was
disconnected.
* Printing or scanning using the external controller.
Turn the main power OFF/ON.
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC920-02 B Printer application error (WORK memory cannot be acquired)
SC920-04 B Printer application error (Filter process ended abnormally)
An error was detected in the application, and no further operation is
possible.
• There is a bug in the software.
• The hardware configuration is not as planned (for example,
insufficient memory).
• Turn the main power OFF/ON.
• Increase the memory storage capacity.
Service Call 900-998
961
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