Name: Ricoh MP C2504
Brand: Ricoh
Rating: 4 (1 reviews)

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SC No. Type Error Name/Error Condition/Major Cause/Solution

• Detected an error when connecting the communication line.

• Received a communication error notification from the URAT.

• Paper bank control board defective

• BCU defective

• IOB defective

• Paper bank-main machine connection error

Check if the SC occurs by turning the main power OFF then ON. If the SC

occurs again, do the following steps. Check if the SC reoccurs by cycling

the power after each step.

1. Check if all connectors in tray 1, 2, and optional paper tray are

connected securely. Reconnect the connectors if they are

disconnected, or loose.

2. Check the harness in tray 1, 2, and optional paper tray. Replace the

harness if it is disconnected, or damaged.

3. Check if there are any signs of a short circuit on the Bank Main

Board. If there are any defects, replace the board.

SC No. Type Error Name/Error Condition/Major Cause/Solution

SC663-01 D Reset Detection: Imaging IOB: Software hang-up occurs

SC663-02 D Reset Detection: Imaging IOB: Power ON reset occurs

SC663-03 D Reset Detection: Imaging IOB: Software reset occurs

SC663-11 D Reset Detection: Paper Transport IOB: Software hang-up occurs

SC663-12 D Reset Detection: Paper Transport IOB: Power ON reset occurs

SC663-13 D Reset Detection: Paper Transport IOB: Software reset occurs

6. Troubleshooting

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Ricoh MP C2504 Specifications

General