SC No. Type Error Name/Error Condition/Major Cause/Solution
SC652-00 A Remote service ID2 mismatching
There was an authentication mismatch between ID2 for @Remote, the
controller board, and NVRAM.
• Used controller board installed
• Used NVRAM installed (such action is not allowed.)
• If this occurs during RC Gate installation:
Check the validity of the certificate and the NVRAM, check the
machine serial number, write the common certificate, and then begin
installation again.
• If this occurs after RC Gate installation:
Clear the RC Gate install status, check the validity of the certificate
and the NVRAM, check the machine serial number, write the
common certificate, and then begin installation again.
SC No. Type Error Name/Error Condition/Major Cause/Solution
SC653-00 A Incorrect remote service ID2
ID2 stored in the NVRAM has either of the following problems.
• Number of characters is not 17.
• Includes a character that cannot be printed.
• All spaces
• NULL
Replace the NVRAM.
Clear the RC Gate install status, write the common certificate, and then
begin installation again.
6. Troubleshooting
884
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