Ricoh MP C2504

No. Type Error Name/Error Condition/Major Cause/Solution
SC872-00 B HDD mail reception error
An error was detected on the HDD immediately after the machine was
turned on.
• HDD defective
• Power was turned off while the machine used the HDD.
• Format the HDD (SP5-832-007: HDD Formatting: Mail RX Data).).
• Replace the HDD.
When you do the above, the following information will be initialized.
• Partly received partial mail messages.
• Already-read statuses of POP3-received messages (All messages on
the mail server are handled as new messages).
No. Type Error Name/Error Condition/Major Cause/Solution
SC873-00 B HDD mail reception error
An error was detected on the HDD immediately after the machine was
turned on.
• HDD defective
• Power was turned off while the machine used the HDD.
• Format the HDD (SP5-832-007 : HDD Formatting: Mail RX Data).
• Replace the HDD.
When you do the above, the following information will be initialized.
• Sender’s mail text
• Default sender name/password (SMB/FTP/NCP)
• Administrator mail address
• Scanner delivery history
No. Type Error Name/Error Condition/Major Cause/Solution
SC874-05 D Delete all error (Delete data area) : Read error
SC874-06 D Delete all error (Delete data area) : Write error
6. Troubleshooting
950