1. error code
An error code appears.
Basic Authentication
Error Code Cause Solution
B0103-000
A TWAIN operation occurred
during authentication.
Make sure no other user is
logged on to the machine,
and then try again.
B0104-000 Failed to decrypt password.
1. A password error occurred.
Make sure the password is
entered correctly.
2. "Restrict Use of Simple
Encryption" is enabled.
The administrator has
restricted use of simple
encryption. You can use the
encryption key if it has been
specified in the driver.
3. A driver encryption key
error occurred.
Make sure that the encryption
key is correctly specified on
the driver.
B0105-000
A login user name was not
specified but a DeskTopBinder
operation was performed.
Specify the DeskTopBinder
login user name correctly.
B0206-002
1. A login user name or
password error occurred.
Make sure the login user
name and password are
entered correctly and then log
in.
B0206-002
2. The user attempted
authentication from an
application on the "System
Settings" screen, where only
the administrator has
authentication ability.
Only the administrator has
login privileges on this screen.
Log in as a general user from
the application's login screen.
9. Troubleshooting
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