When Scanning Is Not Done As Expected
This section describes causes and remedies when scan results are not as expected.
Problem Causes Solutions
The scanned image is dirty. The exposure glass,
scanning glass, exposure
glass cover, or ADF is dirty.
Clean them. See "Maintaining Your
Machine", About This Machine.
The image is distorted or out
of position.
The original was moved
during scanning.
Do not move the original during
scanning.
The image is distorted or out
of position.
The original was not pressed
flat against the exposure
glass.
Make sure the original is pressed flat
against the exposure glass.
The scanned image is upside
down.
The original was placed
upside down.
Place the original in the correct
orientation. See "Setting of Original
Feed Type", Scanner Reference
.
No image results from
scanning.
The original was placed
with the front and back
reversed.
When the original is placed directly on
the exposure glass, the side to be
scanned must face down. When the
original is inserted into the ADF, the
side to be scanned must face up.
Images are scanned in
rotated.
If you set the original with its
top edge backward and
save full color/gray scale
images as a TIFF or JPEG
file, they are scanned in
rotated.
When placing an original directly on
the exposure glass, align its top edge
flush against the left side of the
exposure glass.
When inserting a stack of originals into
the ADF, insert them top edge leading
in. For details, see "Setting of Original
Feed Type", Scanner Reference .
When Scanning Is Not Done As Expected
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