Aficio MP 2352 - Messages Displayed on the Client Computer

Message Causes Solutions
"You do not have the
privileges to use this
function."
The logged in user name
does not have permission for
the selected function.
• Contact your administrator about
the permission for the required
function.
•
Antivirus programs and firewalls
can prevent client computers from
establishing connection with this
machine.
• To prevent an antivirus
application blocking the
connection, register the scanner
program in the antivirus
program's exclusion list. For
details about the procedure for
excluding a program, see your
antivirus application's Help.
• To prevent a firewall blocking the
connection, register the machine's
IP address in the firewall's IP
address exclusion settings. For
details about the procedure for
excluding an IP address, see your
firewall's Help.
"Contains invalid
character(s). Please re-
enter."
The file name contains a
character that cannot be
used.
Check the file name specified at the
time of scanning. The file name
specified in the Sending Scan Files to
Folders function cannot contain the
following characters:
\ / : * ? " < > |
The file name cannot start or end with a
period ".".
Messages Displayed on the Client Computer
This section describes likely causes of and possible solutions for the main error messages displayed on
the client computer when using the TWAIN driver. If a message not described here appears, act
according to the message.
5. Troubleshooting When Using the Scanner Function
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